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Class Cancellations & Refunds Policy

 

Withdrawals

We understand that conflicts happen and students need to withdraw from a class. However we plan our classes a year in advance and your not being able to attend a class, for whatever reason, may affect enrollment and whether the class will be held, or cancelled.

If you need to withdraw for any reason, you will be refunded as follows:

  • More than two weeks before the class starts: 50% refund, less $20 administrative fee
  • Less than two weeks before the class starts: 25% refund, less $20 administrative fee
  • We will gladly transfer you to the next class for a $50 transfer fee and $20 administrative fee if you so desire
  • Withdrawals on the day of the class begins, or notifying us after will receive no refund

How to Withdraw

E-mail info@mplsphotocenter.com. If a refund is due and you paid with a credit card, the refund will be calculated and credited back to your card in 24-72 hours. If you choose to transfer, the appropriate charges will apply the day of the transfer.

Wait List

If a student withdraws from a full class, the first person on the wait list will be notified via e-mail or a phone call. The option to add you to the class wait list is displayed on the class detail page if a class is full.

Instructor Make-Up

If you are unable to attend a session in a multi-day program, contact the instructor of the class. He or she will provide class materials, such as notes and files, via My Center. We cannot give partial or pro-rated refunds for missed classes.

Class Cancellation

We want students to have the opportunity to learn. In the event that a class does not have at least four paid registrations, we reserve the right to reschedule the class dates, up to three weeks from its start date to assure full attendance in accordance with our guidelines. All classes will take place, the start dates however may change.

Instructor Emergency

If an instructor has an emergency and cannot make it to class, we will attempt to have another instructor teach the class. If that isn't possible, MPC staff will contact students via phone immediately and the instructor will work with the class attendees to find an agreeable time to reschedule, do one-on-one sessions, or extend the class a week, if necessary.

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